Security and Privacy

Security and Privacy

Hand Property Co Pty Ltd Web Site Security and Privacy Statement

  • About this security and privacy statement
  • Security of information
  • Information collected
  • Collection of IP addresses
  • Advertising and tracking
  • Cookies
  • How we handle email
  • Use and disclosure of information
  • Acceptance and changes of Security and privacy statement

About this Security and Privacy statement

This Security and Privacy Statement applies to this website which is operated by Hand Property Co Pty Ltd (ABN 68 165 313 397) (“Handpco”) under the domain name “” (“Handpco Web Site”). The Handpco Web Site is operated on behalf of Handpco and its related bodies corporate (together called the “Handpco Group”). The information described in this Security and Privacy Statement may be shared between members of the Hand Property Co Group.

This Security and Privacy Statement may also apply to services offered by Handpco on websites hosted by third parties. If so, express reference to this Security and Privacy Statement will be made on those websites.

Handpco understands and appreciates that you, as a Handpco website visitor, are concerned about your privacy and about the confidentiality and security of information we may gain about you online. Handpco is committed to protecting your privacy. This Handpco Security and Privacy Statement explains how your personal information will be treated as you access and interact with the Handpco website.

As the Handpco website develops and as technology evolves, Handpco will continue to strive to provide you with better and more customised services and with a more effective website. Handpco encourages you to review the Security and Privacy Statement periodically because the Security and Privacy Statement may change from time to time.

The Handpco Privacy Statement explains how Handpco generally protects your privacy and confidentiality. The principles set out in the Handpco Privacy Policy also apply to Handpco websites.

In addition to the provisions of this Security and Privacy Statement, there may also be specific and additional privacy provisions which apply to certain sections of the Handpco website. Because those specific and additional provisions also relate to your privacy protection, you should review them wherever they are accessible by you on the Handpco website. In the event of any inconsistency between the provisions of this Security and Privacy Statement and those other specific and additional provisions, the specific and additional provisions will prevail.

Security of information

Handpco takes reasonable steps to preserve the security of cookie and personal information in accordance with the Handpco website Terms of Use and this Security and Privacy Statement. If your browser is suitably configured, it will advise you whether the information you are sending us will be secure (encrypted) or not secure (unencrypted).

Handpco regularly reviews developments in security and encryption technologies. Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. Accordingly, although Handpco strives to protect such information, Handpco cannot ensure or warrant the security of any information you transmit to us or from our online products or services and you do so at your own risk. Once we receive your transmission, we take reasonable steps to preserve the security of the information in our own systems.

Information collected

The information that Handpco collects about you is dependent on how you use the facilities offered by the Handpco website.

If you visit an unsecure area of the Handpco website (that is, an area where you are not required to log on) to read, browse or download information, our system will record the date and time of your visit to our site, the pages viewed and any information downloaded. However, our systems will not record any personally identifiable information.

The Handpco website offers a number of interactive facilities including tools. We may generally capture personal information that you may enter when using these tools. In that case the information is stored on our systems so for our use at a later stage.
If you decide to complete an online application form or online survey, the information that you enter into the online form or survey will only be collected by Handpco if you submit your online application or survey. If at any stage you cancel your application or log out prior to submitting your application or survey, the information you have entered up to that point will be automatically deleted.

The Handpco website also contains links to the websites of third party providers of goods and services (“Third Party websites”). If you have accessed Third Party websites through the Handpco website and if those third parties collect information about you, Handpco may also collect or have access to that information as part of our arrangements with those third parties.

Where you access a Third Party website from the Handpco website, cookie information, information about your preferences or other information you have provided about yourself may be shared between us and the third party.
Third Party websites should contain their own privacy statements and those third parties are responsible for their own privacy practices.

Collection of IP addresses

It is necessary for Handpco to collect your IP address for your interaction with various parts of the Handpco website. Your IP address is the identifier for your computer when you are using the internet.

We store your IP address for security and audit purposes. Your IP address will not be used by us or released to any third party except in the case of security, inappropriate behaviour or fraud issues, such as unauthorised access to your or our computer systems or fraudulent transactions.

Advertising and tracking

Handpco may deliver its online advertising where Handpco banner advertisements are placed on Third Party websites (‘Advertising Company’).

When you view a Handpco advertisement on a Third Party website, the advertising company uses ‘cookies’ and in some cases ‘web beacons’ to collect information such as:

  • The server your computer is logged onto.
  • Your browser type.
  • The date and time of your visit.
  • The performance of their marketing efforts.

When you access the Handpco website after viewing a Handpco advertisement on a Third Party website, the advertising company collects information on how you utilise the Handpco website (eg which pages you view) and whether you complete an online application.

In addition, Handpco may use a tracking company/ companies to collect information on how you utilise the Handpco website.
This/ these tracking company/ companies also use cookies to collect information similar to that collected by the advertising company.

The advertising company and tracking companies (‘companies’) use that information to perform statistical analyses of aggregate user behaviour, but those analyses are not based on personal information. Handpco uses those analyses to measure advertising effectiveness and relative consumer interest in the various areas of the Handpco website. As a general rule, no personal information is collected by the Companies in this process. If, however, any information is automatically collected, these companies are required under their arrangements with Handpco to maintain the privacy and confidentiality of that personal information.

We may disclose the information collected by a Company, in an aggregate form only, to third parties including advertisers or potential advertisers.


We use “cookies” as a fundamental part of our interaction with your Internet browser. The purpose is to provide you with better and more customised service and with a more effective website.

A “cookie” is a small text file placed on your computer by our web page server. A cookie can later be retrieved by our webpage servers. Cookies are frequently used on websites and you can choose if and how a cookie will be accepted by configuring your preferences and options in your browser.

Handpco uses cookies for two different purposes. We allocate a cookie to each Internet browser that visits the Handpco website. This cookie does not allow us to collect personally identifiable information about you. We use this cookie:

  • to allocate an Handpco identification number to your Internet browser (but we cannot identify you from this number);
  • to determine if you have previously visited the Handpco website;
  • to identify pages you have accessed and Third Party websites you have accessed; and
  • for security purposes.

Most of the Handpco website operates by using this type of cookie.

Accordingly, if you wish to make full use of the Handpco website, it is required that you accept cookies.

Handpco also uses cookies for secure services (that is, an area where Handpco uses encryption) on the Handpco website. These cookies are used for a variety of purposes, including for security and personalisation reasons. If your browser is configured to reject all cookies you will be unable to use secure services on the Handpco website that require cookies in order to participate. Those services include (but are not limited to):

  • Online applications;
  • Online surveys.

You may still be able to use some information-only pages even if you do not accept cookies.

How we handle email

We will preserve the content of any e-mail that you send us, if we believe that we have a legal requirement to do so. Your e-mail message content may be monitored by our Handpco employees for security issues including where e-mail abuse is suspected; our response to you may be monitored for quality assurance issues.

Use and Disclosure of Information

We will only use or disclose personal information or information generated by cookies in accordance with the Handpco Privacy Policy, specific and additional provisions relating to privacy which apply to certain areas of the Handpco website and as otherwise set out in this Security and Privacy Statement.

Acceptance and Changes to Security and Privacy Statement

You acknowledge and accept that your use of the Handpco website indicates your acceptance of the Handpco website Terms of Use and the Security and Privacy Statement.

This is the current Security and Privacy Statement. It replaces any other Security and Privacy Statement for the Handpco website published on the Handpco website to date. Handpco may at any time vary the Security and Privacy Statement by publishing the varied Security and Privacy Statement on the Handpco website. You accept that by doing this, Handpco has provided you with sufficient notice of the variation.